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Three reasons why converting data into valuable business results is no picnic!

Nancy Porte knows what she is talking about I have been reading a PR release on the latest Verint-Vovici voice of the customer survey.   The key finding is “organizations hailing from a wide range of...

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Want to get value out of your data and analytics investment? Then deal with...

‘Rationals’, data and the wonders of analytics I think I have said this before and I will say it again: my fascination is with us – human beings being human beings.  In particular I am fascinated by...

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Musings on Big Data, Customer Analytics, and Data Driven Business

On LinkedIn, Don Peppers is sharing his perspective on making better decisions with data.  This got me thinking and I want to share with you what showed up for me. Why listen to my speaking?  I do have...

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